SMS Terms and Conditions

1.Program Description

Isotechnics may send operational and customer-service text messages relating to:

Service scheduling
Technician arrival updates
Access coordination
Project updates
Outages
Troubleshooting
Support requests

Messages are related to active inquiries, service requests, scheduled work, projects, or customer relationships.

By selecting the SMS consent checkbox on our website or otherwise expressly agreeing to receive text messages, you consent to receive SMS or MMS messages from Isotechnics at the mobile number you provide.

Consent to receive text messages is not a condition of purchasing any product or service.

Providing a phone number alone does not constitute consent to receive SMS or MMS messages.

3.Message Frequency

Message frequency varies depending on your service requests, active projects, scheduled work, and support requirements.

4.Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

5.Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message from Isotechnics.

After opting out, you may receive one final confirmation message.

You will no longer receive SMS messages unless you provide consent again.

You may reply START to resubscribe after previously opting out.

6.Help and Support

Reply HELP to any message for assistance.

You may also contact Isotechnics at:

Email: support@isotechnics.com
Phone: (587) 900-6363

7.Supported Carriers and Delivery

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is subject to the availability and operation of your wireless network and mobile carrier.

8.Privacy

We handle personal information in accordance with our Privacy Policy.

Mobile information and SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose mobile information only to service providers strictly necessary to operate and deliver the requested messaging service, or where disclosure is required by law.

For additional information about how Isotechnics collects, uses, retains, protects, and discloses personal information, review our Privacy Policy.